GO Auto Sales USA - Toledo, Ohio

Michelle

If I could give 0 stars, I would. The Ford Edge my daughter got was a nightmare from the beginning. One problem after another, and not very pleasant people to deal with. Not very LGBTQ friendly.
And they would not let her trade up for 12 months. They made that rrule because they know they sell people lemons

Willie Dejarnette

I bought over 11 cars there and I bought the first one there when they first one of my favorite

Debra Rae Jenkins

One of the best places in town to get a car!!!! They are fair, helpful, honest and if anything goes wrong with your vehicle they will do what ever it takes to please the customer!!!!! From fixing it to trading it. Go over and see my friend Chris!!!

Crystal Brown

Very humbling experience with these gentleman. Me and my son's experience with this car lot really allowed us to see that there are still good people in this world.

It has been a long process trying to get my 18 year old son in his first car. As a parent you want to make sure the car they choose is safe. We went to another car lot and put down a deposit and was supposed to return the next day to pick up the car. After hearing about Go Auto,we decided to check it out before we purchased the car at the other car lot.

My son test drove a Chrysler 200 and loved it! I asked him how did he feel driving it,and he said "I feel at Peace." So we decided to move forward with the purchase. I told Kevin the gentleman who helped me that we would return after I go to get the deposit that we put down at the other car lot. "They wouldn't refund us the money." I called Kevin to let him know what happened and told him we weren't gonna be able to move forward,and we ended the call. I was gonna go ahead and get the car being that they wouldn't refund the deposit.

A few moments later Kevin called and said, "Don't sign anymore paperwork with them,we want to help you out with still getting this car for your son." And he did excalty what he said he would do! My son has his first car and I as a mother feel at peace.

If you're looking to purchase a car, I recommend Go Auto. This is a honest car lot with good people.

Landry Wanless

I would l.eave a zero star review but the code can't allow that I have a friend that has been dealing with the ignorance of their horrible customer service. they have very little patience and are very rude to paying customers. They have lied on multiple occasions. I have about 10 years of customer service experience and this is the worst customer service I have seen and they have a Disgracefull and dishonorable habit of asking for more money then owed and they are very disrespectful. I would highly advise to go to other places. They aren't worth your breath.

Jamie Frost

The warranty is not what it seems. They make the repairs at their lot so they can charge anything they want. They jack up the price of the job, so when they tell you you're only paying half, you're actually paying the full amount of the repair. On top of that it takes them days to finish a repair. The customer service is okay. The prices of the vehicles are pretty high for what you get but it's a "buy here pay here" and they're all like this.

Ryan Gilland

My whole family and I have been long time customers always been happy with the outcome. Never many problems but if there was always got the help we needed! They have top notch customer service and they always a great selection of vehicles to choose from!

Amanda Dilts

Most cars are $1000 down $100 a week and went there with not a whole lot to work with because I'm a healthcare worker and don't have a lot of money but need a car so thought I would at least try but the one guy was very rude about the whole situation. Said no one else would even talk to me with what I was working with and tried to sell me on a car saying I could pay it off and trade it up for what I wanted. No thank you with the rude attitude I'll take my little bit of money elsewhere.