DIOR South Coast Plaza - Costa Mesa, California

Chema Cerdan

Tienda de la firma de moda Dior , en el centro comercial hay varias tiendas Dior , está en particular solo es para prendas de mujer

Lindsay Graviet

Based on the reviews I was kind of dreading visiting this store, but I had a WONDERFUL 10/10 experience! Right away, Anna stepped in and asked what she could help me find, waited patiently while I looked through several bags and wallets, and then helped me pick the best quality Toujours bag out of the ones in stock! I am SO happy with my purchase and had the best time in the Dior store. All thanks to Anna! She treated me and my little boys with kindness and made the whole experience so enjoyable.

Nikita MC Chen

Perfect mother's day present for myself. Anna did it again! Adding another pretty Dior to my collection ❤️ deciding between the grey lady Dior mini and white small djoy. Great shopping experience with miss Anna.

Tristine L

Worst experience I’ve ever had at Dior! They were a little busy the day I went, however, when I tried to ask for help from a guy who had a rhombus pattern tattoo on his arm, he did not want to help me, he just told me that someone will help me when someone becomes available. Here’s the kicker, he helped the people sitting right next to us on the chair even though they came in after us. Acting like you’re better than the common person just because you work at Dior is hilarious. Take that attitude elsewhere. Even though I wasn’t able to find the slides I wanted, the guy who ended up helping me was very helpful and courteous.

Camille Yang

DO NOT shop at this location!!
I usually don't even leave bad reviews but the staffs wasted our time and provided a horrible experience for us. We came in to hopefully
exchange a gift we received and the staff refunded money back to the gifter instead. They did not communicate clearly that the money would be returned to the original gifter. We have mentioned multiple times that it was a gift and it needs to be exchanged but the staffs were extremely rushed and failed to fulfill our request. We wasted hours trying to resolve the issue but there were no accommodations made at the end. Instead, the manager was extremely nasty and rude towards us. The entire experience was unprofessional and sad that my sister had to walk away empty handed.

Shop anywhere but this store! Do not waste your time and deal with nasty attitudes.

Kevin Rapusha

Amazing selections for my wife, but horrible experience for the family.

We recently had a very negative experience with a worker who was very disrespectful and made us feel very uncomfortable. My wife said it felt like we were being pressured to make purchases. She's a darker skinned woman who will smile at you while saying something like "why don't we try on something else that you can afford." I hope that management is already be aware of this individual as her behaviors are so blatant.

Not a good look for this location as it seems like other reviews had similar experiences here and I wanted to share mine.

Deborah Zitomer

Excellent service and many options for men not available at all DIOR boutiques. Was looking for a particular item, which they luckily had in stock. Did not have to wait too long to have the item prepared for purchase, which I appreciated.

CC

Winnie was super helpful and knowledgable with the product I specifically wanted. She was very attentive to all my questions and was warm and very welcoming. Thank you for my amazing shopping experience.