Heritage Auctions - West Palm Beach, Florida

Alejandro Manresa

Muy amables y te orientan lo que mejor debes hacer

Michelle DeCarolis

Heritage Auctions is a top-tier auction house with an incredible selection and unparalleled professionalism. Their staff is knowledgeable, courteous, and always willing to assist, whether you’re a seasoned collector or new to the auction scene. The process, from bidding to receiving my item, was seamless and well-organized.

If you’re looking for rare collectibles, fine art, or investment-grade pieces, Heritage Auctions is the place to go. I look forward to participating in future auctions!

Darryl Davis

Disappointing Experience – Would Not Recommend Heritage Auction House

I regret to say that my experiences with Heritage Auction House have been deeply disappointing, and I would not recommend their services to others. Here are the key issues I’ve encountered:
1. Failure to Honor Auction Wins
I won a piece at auction for several thousand dollars, only to be told afterward that it was a “mistake” and the item was not available. An auction house’s credibility is built on the integrity of its processes—verifying items, accurately listing them, and honoring sales. Heritage had taken photos of the piece, printed it in their catalog, promoted it for months, accepted pre-bids, and finally put it up for auction. To retract the sale after it closed is inexcusable. This caused significant frustration, especially as I could have used those funds to bid on another piece instead. Their lack of accountability in this matter is alarming.
2. Unfair Double Standards
In a separate instance, I placed a pre-auction bid on an item by mistake. I realized the error and contacted Heritage before the auction date to request the bid be pulled. Unfortunately, their customer service failed to respond in time, and the bid stood. After I “won” the item, they refused to acknowledge their error or cancel the bid—even though I had reached out well in advance. Ironically, they showed no leniency here, despite failing to honor a sale when the roles were reversed in the previous instance. This double standard in their policies is both frustrating and hypocritical.
3. Misrepresentation of Items
On another occasion, I purchased a collectible item that was listed with incorrect details, specifically the year of the piece. Auction houses are supposed to set themselves apart from platforms like eBay by verifying the authenticity and accuracy of the items they sell. This kind of misrepresentation undermines their credibility and betrays the trust of their buyers.

In summary, if you’re seeking an auction house that values integrity, provides responsive customer service, and ensures accuracy in its listings, Heritage Auction House falls short. My experiences have been riddled with poor communication, unfair treatment, and a lack of accountability. I expected more from a company that positions itself as a professional auction house.

Kristin G.

My first buying experience with Heritage was terrific and beyond my expectations! Stephanie Bowen helped me with pre and post purchase to delivery logistics that I specifially requested. Everything was coordinated with precision....simply impressive!! Thank you Stephanie for providing excellent service & communication! I hope the management appreciates & acknowledges this review, you deserve it!

Steve & Kathy Stark

Excellent end to end experience with everyone we interacted with, especially Greg Rohan (President) and Sarah Miller (SVP). We had a large and diverse collection of coins in various conditions. The white glove treatment from start to finish greatly simplified the process for us and resulted in what we considered to be a fair compensation through the auction.
Heritage came highly recommended to me and lived up to our expectations. As a result, I would highly recommend Heritage to be a top consideration for your auction needs.

Nicole Deanni

All staff at Heritage Auctions Palm Beach was extremely helpful, polite & nice! Highly recommend- great space as well!

A.J. Miller

I highly do NOT recommend Heritage Auctions. Received a fine art painting and the frame is completely damaged in MULTIPLE places (it fell apart as soon as I lifted the painting). And conveniently they are not responsible for anything that happens to the frame. I understand a little mark or scuff, that happens. But a completely destroyed frame is absolutely unacceptable.

Blair Schiller

Beware they do not pay you for your sold items!!!!!!! I had 3 prints to be auctioned. The first one sold and I was paid. The second one sold and it’s been over the time to pay. They have told me they have issued a check never received it. Then said they would overnight a check still haven’t received it. Then for the past 3 weeks they have said they would ACH my acct still haven’t received it. They are in breach of this contract to sell and pay. I even suggested they return my prints. This has been going on for months and months!!!!! I would advise looking elsewhere to auction your stuff this is a scam and I am out my prints and the money all while they have made money on it!!!!!